Meet Professional and Clinical Services.
myLearning | Experts OnDemand | Technical Bulletins | Meet the Team
Ottobock’s Professional and Clinical Services department has the largest and most experienced staff in the industry. Whether you’re a practitioner, a technician, or someone who uses our products, we’re here to provide the best possible information, accessibility and support.
Lucas Crisanti, CPOClinical Specialist, Prosthetics & Global Running Clinic Coach - lucas.crisanti@ottobock.com |
|
Aideen Curran, Prosthetist/OrthotistDirector of Professional and Clinical Services - aideen.curran@ottobock.com Aideen is the Director of Professional and Clinical Services for Ottobock North America. She studied at La Trobe University in Melbourne, Australia, and is a former clinical specialist who joined the Ottobock U.S. Professional Clinical Services Team after 7 years at Ottobock Australia. There, she was responsible for the Ottobock Academy, a dedicated training facility for CPOs and technicians from across Australia and NZ. Aideen has extensive experience with the Ottobock microprocessor knee (MPK) and feet (MPF) portfolios and also has a passion for elevated vacuum systems and hip disarticulation prostheses. She also has experience in upper limb prosthetics, orthotics, and has worked actively in high end patient care fittings. |
|
Chris Doerger, PT, CPSenior Manager, Education Strategy and Development - chris.doerger@ottobock.com |
|
Brian Frasure, CPSenior Manager, Professional and Clinical Services - brian.frasure@ottobock.com |
|
Ted Friedmann, COManager, Orthotics - ted.friedmann@ottobock.com Ted received his advanced specialty diploma in Orthotics from Century Community College in White bear lake Minnesota and his Bachelors in Manufacturing Technology from the University of Northern Iowa. Ted has been a certified clinical orthotist since 2005. He practiced for 8 years at Chladek O and P and 3 years at Hanger clinic in Des Moines, Iowa. He now is traveling the country supporting our customers for all their orthotic needs. |
|
Ken Hung, CPClinical Specialist, Prosthetics - ken.hung@ottobock.com Ken Hung is an ABC certified prosthetist with over twenty-five years of experience in clinical care, encompassing both upper and lower limb replacement. He earned his certificate in prosthetics at Northwestern University after completing his BS in Cybernetics at UCLA. Ken’s entry to prosthetics stemmed from his love of science fiction novels and movies, and in practice he developed a passion for finding solutions for complex presentations, while mentoring new clinicians. Prior to joining Ottobock in 2024 he worked at Hanger Clinic as an Upper Limb Prosthetic Specialist, covering the southern California area. He now lives in the Pacific Northwest and is excited to take on the role of Clinical Specialist and leverage his experience to help foster the next generation of clinicians. |
|
Allen Ingersoll, CPSenior Clinical Specialist, Prosthetics - allen.ingersoll@ottobock.com Allen Ingersoll is an ABC Certified Prosthetist. He earned a Bachelor of Arts from Metropolitan State University and completed the Century College Prosthetics programs. For 20+ years, he was a staff prosthetist and Winkley Orthotics & Prosthetics in Minnesota, before moving in 2010 to Port au Prince, Haiti to help after the earthquake. He then worked in several other countries, before starting in 2016 with as a Lower Limb Prosthetics Trainer with the Ottobock Global Academy in Germany. He joined the PCS team in 2024, bringing extensive experience in lower limb prosthetics socket technologies, and with the Ottobock microprocessor knees and feet portfolios. |
|
Cale Konetchy, CPSenior Clinical Specialist, Lower Limb Prosthetics - cale.konetchy@ottobock.com Cale Konetchy is an ABC certified prosthetist who graduated magna cum laude from the University of Wisconsin, Eau Claire with a B.S. in Biology in 1998. He earned his prosthetics certificate from Century College in White Bear Lake, MN in May of 2002. After graudation, Cale spent 10 years working in direct patient care to include managing a private orthotic and prosthetic clinic in Minnesota. Cale previously worked at Otto Bock HealthCare from 2008-2018 and returned to our team in October of 2021. Cale is looking forward to supporting our customers and their end users to achieve optimal outcomes. |
|
Ara Mirzaian, COClinical Specialist, Orthotics - ara.mirzaian@ottobock.com |
|
Jaime (JP) Perez-Pineda, CPOCranial Clinical Specialist - jaime.perez-pineda@ottobock.com |
|
Mark Profeta, CPOSenior Clinical Specialist, Prosthetics - mark.profeta@ottobock.com |
|
Dana Schack, CPO/LClinical Specialist, Upper Limb Prosthetics - dana.schack@ottobock.com Dana is an ABC Certified Prosthetist and Orthotist who graduated from Northwestern University in Chicago, IL. Before joining Ottobock, she practiced in north and central Florida, where she treated prosthetic and orthotic patients and served on the board of the Florida chapter of the American Academy of Orthotists and Prosthetists. In addition to patient care, she developed clinical education for medical providers and physical therapists to cultivate knowledgeable local teams able to provide advanced treatment for prosthetic users. She also enjoys offering outreach to children and students, encouraging them to become the next generation of O&P professionals. |
|
Tim Shride, CPO, FAAOPSenior Clinical Specialist, Prosthetics - tim.shride@ottobock.com |
|
Erica Swanson, CP, MOT, OTR/LManager, Prosthetics - erica.swanson@ottobock.com Erica Swanson, CP, MOT, OTR/L, received her certification in prosthetics from California State University in 2005 after completing her master’s degree in occupational therapy from the University of North Dakota in 2004. She then received her ABC certification in prosthetics in 2007. After several years of working in the field and gaining experience with working with a variety of levels of amputation among a diverse population of clients, including pediatrics, adult, geriatrics, and athletes, Erica decided to make the career change into education. In 2011 she joined Ottobock as a Clinical Specialist for both upper and lower extremity prosthetics. In 2023, she transitioned into a management role with the PCS Prosthetics Clinical Team. Erica is currently based out of North Dakota and enjoys the balance of working with practitioners and patients during fittings, providing occupational therapy trainings during the rehabilitation process, and teaching courses to educate healthcare professionals on advanced prosthetic technology. |
|
Ron Wilkinson, CPO/LSenior Clinical Specialist, Orthotics - ron.wilkinson@ottobock.com Ron began his O&P career in 1994 as an Orthotic Technician. Having already received his Bachelor of Science degree in 1991 and Master of Education degree in 1993 from Auburn University he attended Northwestern University Orthotic-Prosthetic Center for his O&P education. He received his Orthotic Certificate in 1997 and his Prosthetic Certificate in 1999. He worked for 22 years with Hanger Clinic in various roles from Technician to Clinic Manager. Most recently before joining Ottobock he worked for 2 years serving our Veterans at the Atlanta VA. Now at Ottobock he serves as an Orthotic Clinical Specialist primarily for the West Region. His responsibilities are customer education, product support and technical liaison. |
|
Technical Support TeamJerry Gohman, Marc Rynda, Jason Puchalla, Robert Michalewicz, and Agustin Serrano - naproductsupport@ottobock.com Education TeamAraceli Jacobo and Briana Falcon - na.education@ottobock.com |