Meet Professional and Clinical Services
myLearning | Experts OnDemand | Technical Bulletins | Meet the Team
Ottobock’s Professional and Clinical Services department has the largest and most experienced staff in the industry. Whether you’re a practitioner, a technician, or someone who uses our products, we’re here to provide the best possible information, accessibility and support.
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Aideen Curran, Prosthetist/OrthotistDirector of Professional and Clinical Services - aideen.curran@ottobock.com Aideen is the Director of Professional and Clinical Services for Ottobock North America. She studied at La Trobe University in Melbourne, Australia, and is a former clinical specialist who joined the Ottobock U.S. Professional Clinical Services Team after 7 years at Ottobock Australia. There, she was responsible for the Ottobock Academy, a dedicated training facility for CPOs and technicians from across Australia and NZ. Aideen has extensive experience with the Ottobock microprocessor knee (MPK) and feet (MPF) portfolios and also has a passion for elevated vacuum systems and hip disarticulation prostheses. She also has experience in upper limb prosthetics, orthotics, and has worked actively in high end patient care fittings. |
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Ariel Cabana, CPOSenior Clinical Specialist, Lower Limb Prosthetics - ariel.cabana@ottobock.com |
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Chris Doerger, PT, CPSenior Manager, Education Strategy and Development - chris.doerger@ottobock.com Chris is a certified prosthetist and physical therapist. She attended the University of Miami where she received her master’s degree in PT. Following a few years of clinical practice, she returned to school at Northwestern University where she completed her certificate in prosthetics. Chris is an ABC certified prosthetist and licensed in the state of Florida. Her areas of interest include biomechanics, gait training, and CAD CAM technology. In addition to her duties at Ottobock, she teaches in the physical therapy program at the University of Central Florida, serves as a track and field classifier for U.S. Paralympics, and volunteers with the ABC Prosthetics Exam Committee. |
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Mark Edwards, MHPE, CPSenior Advisor, Professional and Clinical Services - mark.edwards@ottobock.com Mark is the former Director of Professional and Clinical Services for Ottobock North America, and was formerly the Director of Prosthetics Education at Northwestern University's Prosthetics-Orthotics Center. He has his Master's degree in Health Professions Education from the University of Illinois at Chicago and has been certified in prosthetics by the American Board for Certification since 1985. Mark loves travelling the country and working with great people, and finds it very rewarding to help people overcome their mobility challenges. |
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Brian Frasure, CPSenior Manager, Professional and Clinical Services - brian.frasure@ottobock.com |
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Ted Friedmann, COOrthotics Manager, Professional and Clinical Services - ted.friedmann@ottobock.com Ted received his advanced specialty diploma in Orthotics from Century Community College in White bear lake Minnesota and his Bachelors in Manufacturing Technology from the University of Northern Iowa. Ted has been a certified clinical orthotist since 2005. He practiced for 8 years at Chladek O and P and 3 years at Hanger clinic in Des Moines, Iowa. He now is traveling the country supporting our customers for all their orthotic needs. |
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Cale Konetchy, CPSenior Clinical Specialist, Lower Limb Prosthetics - cale.konetchy@ottobock.com Cale Konetchy is an ABC certified prosthetist who graduated magna cum laude from the University of Wisconsin, Eau Claire with a B.S. in Biology in 1998. He earned his prosthetics certificate from Century College in White Bear Lake, MN in May of 2002. After graduation, Cale spent 10 years working in direct patient care to include managing a private orthotic and prosthetic clinic in Minnesota. Cale previously worked at Otto Bock HealthCare from 2008-2018 and returned to our team in October of 2021. Cale is looking forward to supporting our customers and their end users to achieve optimal outcomes. |
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Breanne Logan, CPO/LClinical Specialist, Lower Limb Prosthetics - breanne.logan@ottobock.com |
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Ara Mirzaian, COClinical Specialist, Orthotics - ara.mirzaian@ottobock.com |
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Jaime (JP) Perez-Pineda, CPOCranial Clinical Specialist - jaime.perez-pineda@ottobock.com |
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Mark Profeta, CPOClinical Specialist, Lower Limb Prosthetics - mark.profeta@ottobock.com |
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Tim Shride, CPO, FAAOPManager, Upper Limb Prosthetics - tim.shride@ottobock.com |
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Erica Swanson, CP/L, MOT, OTR/LSenior Clinical Specialist, Upper Limb Prosthetics - erica.swanson@ottobock.com |
Jackie Valdez, CO, BOCP, FAAOP, M.Ed.Clinical Education Specialist - jackie.valdez@ottobock.com |
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Ron Wilkinson, CPO/LClinical Specialist, Orthotics - ron.wilkinson@ottobock.com Ron began his O&P career in 1994 as an Orthotic Technician. Having already received his Bachelor of Science degree in 1991 and Master of Education degree in 1993 from Auburn University he attended Northwestern University Orthotic-Prosthetic Center for his O&P education. He received his Orthotic Certificate in 1997 and his Prosthetic Certificate in 1999. He worked for 22 years with Hanger Clinic in various roles from Technician to Clinic Manager. Most recently before joining Ottobock he worked for 2 years serving our Veterans at the Atlanta VA. Now at Ottobock he serves as an Orthotic Clinical Specialist primarily for the West Region. His responsibilities are customer education, product support and technical liaison. |
Technical Support TeamJerry Gohman, Marc Rynda, Jason Puchalla, Robert Michalewicz, and Agustin Serrano - naproductsupport@ottobock.com Education TeamAraceli Jacobo and Briana Falcon - na.education@ottobock.com |