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Medicare audits are becoming an increasingly frequent part of everyday life for our customers. At Ottobock, our experienced reimbursement staff is available to answer your audit-related questions at 800 328 4058 or  
We offer a variety of general educational materials and support tools to help you prepare for and survive a Medicare audit and to support your physician partners. In addition, as our product line grows, we are continuing to develop new product-specific materials to respond to additional requests for information from auditors.

If you need more hands-on support in preparing for an audit or an appeal, please check out our fee-based services.

Taking the worry out of medical record challenges

Wouldn't it be wonderful to be able to focus on providing the best patient care without worrying about the complex documentation requirements of Medicare, Medicaid, and private payers? Ottobock Reimbursement Consulting Services can help!

Our dedicated staff of reimbursement professionals has more than 50 years of reimbursement experience in orthotics, prosthetics, DME, and physician practice. We are available to help you navigate the increasingly complicated world of audits, medical reviews, and appeals involving all types of payers. 

  • Contact us prior to pre-authorization or when you expect an audit, and we will review your documentation.
  • If an audit is in your future, we can help you prepare and respond.
  • If your claim has been denied, we can help you prepare an appeal.

In addition, we can address your needs related to

  • Employee training
  • Payer contracting
  • Credentialing
  • Compliance

We will advise you about which services would be most helpful for your situation and provide you a cost estimate. 

Contact us

800 328 4058